Privacy Policy

1. Information We Collect

a. Personal Information

• Name
• Email address
• Phone number
• Company details
• Login credentials

b. Technical Information

• IP address
• Device and browser details
• Usage logs
• Cookies and tracking data

c. Business & Transactional Data

• System usage data
• Feature interactions
• Support tickets
• Subscription information

d. Location Data (If Applicable)

Location data is collected only with explicit user consent for:

• Attendance verification (ESS)
• Service personalization
• Security validation

Location data is not sold, shared, or misused.

2. How We Use Your Information

We use your data to:

• Provide and operate our Services
• Improve performance and features
• Communicate system updates and support
• Ensure security and fraud prevention
• Meet legal and regulatory obligations

3. Data Sharing

We do not sell personal data.

Information may be shared with:

• Authorized partners and service providers
• Payment processors
• Legal authorities where required by law

All third parties are bound by confidentiality obligations.

4. Cookies & Tracking

Cookies help us:

• Improve user experience
• Analyze system performance
• Maintain session security

Disabling cookies may impact certain features.

5. Data Security

We implement administrative, technical, and physical safeguards to protect data. No system is completely secure, and users are encouraged to use strong passwords.

6. Data Retention

Personal data is retained only for as long as necessary to meet service, legal, or contractual requirements.

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion (subject to legal obligations)
• Withdraw consent
• Lodge complaints under POPIA

Requests can be submitted via email.

8. Third-Party Links

Our platforms may include links to third-party services. Reliance Corporation is not responsible for their privacy practices.

9. Policy Updates

This Privacy Policy is maintained as the active policy and will be updated as required to reflect regulatory, operational, or business changes.