TERMS & CONDITIONS

Important Notice (Purpose of This Document)

This document is provided as a complete and formal Terms & Conditions and Privacy Policy for submission and approval on the Google Play Store and Apple App Store. This version serves as the current official policy framework for Reliance Corporation and is intended to be reviewed, updated, and expanded as required to reflect additional company details, regulatory obligations, and the evolving scope of services.

Welcome to Reliance Corporation. These Terms and Conditions govern your access to and use of our software platforms, applications, websites, and services ("Services"). By accessing or using our Services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing, registering, or using any software, website, mobile application, or service provided by Reliance Corporation, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree, you must not use our Services.

2. Definitions

For the purposes of these Terms:

• Account: A registered user account created to access Reliance Corporation Services.
• Agreement: These Terms and Conditions, Privacy Policy, and any additional service-specific agreements.
• Applicable Law: All laws and regulations applicable in the Republic of South Africa.
• Client/User: Any individual, company, partner, or organization accessing the Services.
• Content: Any data, text, images, software, or materials available on the platform.
• Confidential Information: Non-public business, technical, or commercial information.
• Intellectual Property: Trademarks, copyrights, software, logos, designs, and proprietary materials owned by Reliance Corporation.
• Partner: Any reseller, distributor, integration partner, or third party authorized by Reliance Corporation.
• Services: Software solutions including POS systems, Accounting, CRM, ESS platforms, School Management Systems, Support Desk, and related services.
• Platform: All websites, applications, dashboards, and systems operated by Reliance Corporation.

3. Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement to use our Services. By registering, you confirm that all information provided is accurate and complete.

4. User Responsibilities

4.1 General Responsibilities

Users agree to:

• Use the Services only for lawful purposes
• Maintain accurate account information
• Keep login credentials confidential
• Be responsible for all activities under their account

4.2 Prohibited Conduct

You must not:

• Misuse, reverse-engineer, or tamper with the platform
• Upload false, misleading, or unlawful content
• Violate intellectual property rights
• Attempt unauthorized access to systems or data
• Engage in abusive, fraudulent, or harmful behavior

5. Content & Intellectual Property

All intellectual property related to Reliance Corporation platforms remains the exclusive property of Reliance Corporation. Users are granted a limited, non-exclusive, non-transferable license to use the Services.

You may not reproduce, modify, distribute, or exploit any content without prior written consent.

6. Fees, Payments & Subscriptions

• Certain services may be subject to subscription fees or usage charges.
• Fees are payable in advance unless otherwise agreed.
• Payments are non-refundable unless explicitly stated in writing.
• Reliance Corporation is not responsible for third-party payment gateway failures.

7. Service Availability & Disclaimer

Services are provided on an "as is" and "as available" basis. While we strive for uptime and performance, we do not guarantee uninterrupted or error-free operation.

Reliance Corporation does not warrant that the Services will meet all user requirements or be free from defects.

8. Limitation of Liability

To the fullest extent permitted by law:

• Reliance Corporation shall not be liable for indirect, incidental, or consequential damages
• We are not responsible for losses arising from misuse, data loss, or third-party integrations

9. Data Protection & Privacy

All personal data is handled in accordance with our Privacy Policy and applicable data protection laws, including POPIA (Protection of Personal Information Act).

10. Suspension & Termination

We reserve the right to suspend or terminate access:

• For violation of these Terms
• For misuse of Services
• For non-payment of fees
• For security or legal reasons

Termination does not waive outstanding obligations.

11. Amendments

Reliance Corporation reserves the right to revise and update these Terms as required. Continued use of the Services constitutes acceptance of the revised Terms.

12. Governing Law & Jurisdiction

These Terms are governed by the laws of the Republic of South Africa. Any disputes shall fall under the jurisdiction of South African courts.

13. Security & Technical Risks

While we apply industry best practices, Reliance Corporation does not guarantee protection against:

• Malware or viruses
• System outages
• Unauthorized access caused by external factors

Users are responsible for securing their own devices and credentials.

14. Contact Information